Fiona Zhang

Biyan Zhang joined in Tongcheng International Travel Service Co. Ltd., since 2014. She has an experience of twelve-years’ cruise projects operation and planning, and was once in charge of many cruise charters. With the value of “Service is the foundation of Everything”, she plans many cruise products with different tourism themes, and establishes customer service standards under the condition that many home port cruise products are the same. From the change of products-based value to customers-based value, she makes great efforts to bring the happiness of cruise vacation to each customer.